Return Policy Page

At Ujiita.com, we strive to provide high-quality household consumer products. Please review our return policy carefully, as it outlines our stance on returns.

Due to the nature of our products, we operate under a **no-return policy**. This means that once an order is placed and confirmed, we do not accept returns or exchanges for any reason.

Exceptions :

While our standard policy is no returns, we will consider exceptions under specific circumstances:

1. Damaged, Expired or Defective Items: If you receive a product that is damaged or defective upon delivery, please contact our customer service team within 3 days of receiving your order. We may require photos of the damaged product for verification.

2. Wrong Item Shipped: If you receive an incorrect item that does not match your order confirmation, please reach out to us within 3 days of receipt. We will arrange for a replacement.

Contacting Us :

For any inquiries regarding damaged or incorrect items, please contact our customer support team at care@ujiita.com . We are here to assist you and ensure your satisfaction.

Final Sale

All sales are considered final, and we encourage customers to review product descriptions and specifications before making a purchase.

Thank you for your understanding and kind support!